Privacy Policy

Protection of data is a matter of trust and confidence. Adroit Inspection Services Private Limited (AISPL) i.e., ADROIT AUTO values the privacy of the user (User) and understands that protection of User data is very important for the business of the Company. ADROIT AUTO agrees to use information provided only for the reasons set out in this Privacy Policy.

By using our application ADROIT AUTO (App) and all other links there under, the User agrees to be bound by the terms and conditions of the Privacy Policy of AISPL and by accepting this Privacy Policy, the User expressly consents to ADROIT AUTO use and disclosure of the User’s personal information in accordance with this Privacy Policy. This Privacy Policy shall be subject to change without notice. ADROIT AUTO recommends visiting this Privacy Policy every time the User visits the application policy section, in order to be updated for visitor arrangements.

This Privacy Policy applies only to our online activities and is valid for visitors to our application with regards to the information that they shared and/or collect in Adroit Auto App. This policy is not applicable to any information collected offline or via channels other than this Application.

Consent
By using our Application, you hereby consent to our Privacy Policy and agree to its terms.

The materials made available in our App, including materials in linked sites directly or indirectly accessible from this App, are provided on “as is basis” without warranties of any kind, either express or implied, including but not limited to all implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the materials will be error free, nor free of viruses, defamatory, offensive, or other harmful matter. You assume the entire cost of any necessary service, repair, or correction. The materials that can be accessed from linked sites are not maintained by us and we are not responsible for the contents thereof. Any reference to a linked site or any specific third party product or service by name does not constitute or imply its endorsement by us, and you assume all risk with respect to its use.

Under no circumstances shall we, nor our affiliates, agents, and suppliers, be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits,lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the use or inability to use the materials available on this App or any linked site, even if we are advised of the possibility thereof, nor for any claim by a third party.

You agree to defend, indemnify, and hold us and our affiliates harmless from and against any and all claims, losses, liabilities, damages and expenses (including attorney’s fees) arising out of your use of our App. We reserve the right to add, delete, or modify any or all terms of use at any time with or without notice.

We collect information when you use our platform. We also collect information you share with us from third-party social network providers, and technical and behavioural information about your use of the Platform. Link to privacy policy of third party services providers used by the app.

  • GOOGLE Play Services
  • AdMob
  • Firebase Analytics


We also collect information contained in the messages you send through our app and information from your phone book, if you grant us access to your phone book on your mobile device. More information about the categories and sources of information is provided below.

Information you choose to provide us


Location data
We collect information about your current location, which includes location information based on your GEO location or IP address. With your permission, we may also collect Global Positioning System (GPS) data. We use these location data to prevent the fraud control in our system by attaching GPS data on the images captured through our application.

Camera Access
Our application accesses your Mobile Camera with your permission for clicking photos and making videos through our application. We captured photos and record video when you use our application as per application workflow. Selfie Camera also takes your selfie photo at the time you sign in for submitting the vehicle inspection report through our application.

Contacts
We access your phonebook contacts to make it easy for you contacting anyone when required while using our application.

Microphone
Our Application also utilise your microphone for recording engine sounds and other surrounding voices while taking video of a vehicle through our application and know the vehicle condition with these recorded sounds.

Storage
It will access your internal storage for saving photos, videos and other informative data on your personal device. It also accesses your device storage for installing our application.

Data Transfer
Applications will automatically transfer data over the available network to our internal servers for processing the data. In non-network areas it will save data internally on your device and automatically transfer data in background to our servers whenever you reach in network area.

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Application
  • Improve, personalize, and expand our Application
  • Understand and analyse how you use our Applicatio
  • Analyse Photos, Videos for understanding Vehicle condition.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information regarding the vehicle you inspected through our Application
  • Share with you the final report
  • Find and prevent fraud in vehicle inspection
  • Location Permission needs app collects location data to enable case allocation feature
  • Camera Permission needs to capture images and video to complete case
  • Audio Permission needs to capture audio while capturing images to prevent fraud and detecting vehicle engine condition
  • Read Contact permission needs to search desired mobile number
  • Storage Permission needs to download report
  • ADROIT Auto may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to court orders or any other legal process. ADROIT Auto may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce ADROIT’s Terms of Use or this Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of any third party; Protect the rights, property or personal safety of the Users or the general public.

    ADROIT Auto and/or its affiliates will share / sell some or all of the User’s personal information with another business entity, should the Company (or its assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. In the event such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this Privacy Policy.

    Adroit Auto follows a standard procedure of using log files. These files log visitors when they visit our App. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the application, tracking users' movement on the application, and gathering demographic information.

    Like any other Application, Adroit Auto uses 'cookies'. These cookies are used to store information including visitors' preferences. The information is used to optimize the users' experience by customizing our application content based on visitors' browser type and/or other information.

    Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
    Adroit Auto does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our application, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

    These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi.

    We may update our Privacy Policy from time to time. These Terms and Conditions may change without notice and it is your responsibility to check the Terms and Conditions each time you access the Website.
    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    If you have any questions about this Privacy Policy, please contact us by email : connect@adroitauto.in.

    DISCLAIMER

    ADROIT CANNOT AND DOES NOT ENSURE THAT ANY OR ALL OF THE USER’S PRIVATE COMMUNICATIONS AND OTHER PERSONAL INFORMATION WILL NEVER BE DISCLOSED IN WAYS NOT OTHERWISE DESCRIBED IN THIS PRIVACY POLICY. BY WAY OF EXAMPLE (AND NOT BY LIMITATION), THIRD PARTIES MAY UNLAWFULLY INTERCEPT OR ACCESS TRANSMISSIONS OR PRIVATE COMMUNICATIONS, OR USERS MAY ABUSE OR MISUSE ANY PERSONAL INFORMATION THAT THEY COLLECT FROM THE SITE, WHETHER LAWFULLY OR NOT. THEREFORE, ALTHOUGH ADROIT USES INDUSTRY STANDARD PRACTICES (AND FOLLOWS ALL RELEVANT LEGISLATIONS, RULES AND REGULATIONS) TO PROTECT THE USER’S PRIVACY, ADROIT DOES NOT PROMISE (AND THE USER SHOULD NOT EXPECT) THAT ANY PERSONAL INFORMATION OR PRIVATE COMMUNICATIONS WILL ALWAYS REMAIN PRIVATE.